At Slip N Slide, we strive to provide you with an exceptional football turf experience. We understand that plans can change, and we aim to accommodate your needs to the best of our abilities. Please read the following refund and cancellation policy carefully.
1. Cancellation:
1.1. Cancellations must be made at least 24 hours prior to the booked time slot in order to be eligible for a full refund.
1.2. Cancellations made less than 24 hours before the booked time slot may be considered for a refund at the discretion of Slip N Slide. Such refunds will be evaluated on a case-by-case basis.
2. Refund:
2.1. Full Refund: If you cancel your booking at least 24 hours before the scheduled time slot, you will be eligible for a full refund of the booking amount.
2.2. Partial Refund: For cancellations made less than 24 hours before the booked time slot, the refund amount will be subject to Slip N Slide’s discretion. We understand that unforeseen circumstances may arise, and we will assess each situation individually to determine an appropriate refund.
2.3. Refund Process: Refunds will be processed within a reasonable timeframe, usually within 7-10 business days. The refunded amount will be credited back to the original payment method used during booking.
3. Privacy and Data Protection:
3.1. Contact Details: We want to assure you that Slip N Slide respects your privacy. Any private contact details collected during the billing, slot booking, or registration processes will not be sold, shared, or disclosed to third parties without your explicit consent.
3.2. Card Details: Slip N Slide does not store any card details. All payments are accepted in cash or through secure third-party payment gateways. This ensures the safety of your financial information.
4. Contact Us:
If you have any questions, or concerns, or need assistance regarding our cancellation and refund policy, please feel free to contact our customer support team at contact@slipnslide.in.
Please note that this policy is subject to change at the discretion of Slip N Slide. We recommend checking our website or contacting us for the most up-to-date information regarding our cancellation and refund policy.
Thank you for choosing Slip N Slide. We look forward to providing you with an enjoyable football turf experience.
Date: 10/08/2023
Management Team
Slip N Slide, Kochi, Kerala, India – 682001
